Frequently Asked Questions
The main facts about our products, ordering, shipping, and support — all in one place.
What products do you offer?
PX1 Research supplies American-made research peptides, including GLP-3R, Tesamorelin, and a full catalog of other research compounds. Every product is intended strictly for laboratory and research use — not for human or veterinary use.
How do you ensure quality and purity?
Every product is American-made, sourced from the same US lab, and has a third-party Certificate of Analysis (COA) on file before it ever leaves the building. Whether you order ten vials or five hundred, it's the exact same product to the same purity standard. We chase the lab report, not the margin.
Can I see the lab reports (COAs)?
Yes. We maintain third-party COAs, purity reports, and endotoxin reports for our products. You can view these through the reports sections of our site, and our team can provide documentation on request at support@PX1Research.com.
How fast do you ship and how is it tracked?
Orders are usually prepared and dispatched within 24–48 business hours after payment is confirmed. Every order ships in lab-grade secure packaging to protect molecular integrity, and you'll receive a tracking number and carrier details by email as soon as it ships.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express, Discover), ACH/wire transfers, and cryptocurrency through compliant providers. All prices are in USD and payment must be confirmed before an order is processed.
What is your return and refund policy?
Because research peptides depend on strict temperature control and chain-of-custody purity standards, all sales are final once a product has left our facility. If your order arrives damaged or incorrect, notify us within 72 hours of delivery at sales@PX1Research.com with your order number and photos, and we'll replace verified items at no extra cost.
Do you offer subscriptions?
Yes. You can choose subscription intervals of 1 Month, 2 Months, 3 Months (our most common), or Until Canceled. Subscriptions can be cancelled before an order is processed for shipping — once a tracking number is generated, that order can no longer be cancelled.
Do you offer wholesale or white-label?
Absolutely. We already supply 50+ brands, clinics, and shops — from boutique wellness practices to nationwide resellers. We offer wholesale pricing and white-label options, including custom labeling. Visit our Wholesale and White-Label pages for pricing, minimums, and details.
How do I get in touch?
Call us at 1-949-739-5700, Monday–Friday, 10am–6pm PST. You can also email support@PX1Research.com for general questions or sales@PX1Research.com for orders and wholesale inquiries.